FAQ - VentSTOP Frequently Asked Questions

Question:
How do I properly measure my vents for VentSTOP?
Answer:
Simply measure outermost edge-to-outermost edge (where the vent meets the ceiling, floor or wall).  For rectangular vents, be sure to measure both length and width.

Question:
Does the Velcro remain on the vent during the cooling (spring/summer) months?
Answer:
Yes.  Only the hook (hard side) of the Velcro remains on the vent at all times.  The loop (soft side) of the Velcro is on the cover, allowing easy rolling/storage of the cover when not in use.

Question:
What color is the VentSTOP vent cover?
Answer:
VentSTOP is white on the side that faces out (the side you see).  The side that faces the vent and duct work is silver foil to provide a true thermal break.

Question:
What color is the Velcro?
Answer:
We use white Velcro.

Question:
Does the Velcro go all the way around the vent edge?
Answer:
Yes.  The hook (hard side) of the Velcro should be butted together at the corner.  The more care taken during installation, the better the closure of the vent and the better the results.

Question:
Can round vents be covered?
Answer:
The only way to cover round vents is by ordering a larger-sized, square VentSTOP cover and adhering directly to the area around the vent (on the ceiling).  Care must be used when removing the cover!

Question:
When will my VentSTOP order ship?
Answer:
Due to the unique nature of VentSTOP , typical lead time - from order to shipment - is 10 business days.  We do our best to fill orders as quickly as possible.  If there are any delays, we will contact you.

 

If you have any further questions, please drop us a note using our Contact VentSTOP page.